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My Smart City is redefining how citizens and municipalities get things done
For years, the unofficial MVP of South African service delivery has been the trusty WhatsApp group - where your neighbour knows a guy who knows a guy in the municipality. But what if you didn’t need Karen’s endless voice notes, or John’s grainy photo evidence of the third water leak this week? Enter My Smart City, the app that’s turning chaos into co-ordination and actually getting things done. As a free-to-use platform, My Smart City streamlines communications between citize
Dec 9, 20253 min read


Six Requirements of a Smart City
While there is no universally agreed definition of a smart city, it is generally understood that smart cities use information and communication technologies (ICTs) to improve citizens’ quality of life, enhance efficiency, including security and transport, and meet current economic, social, and environmental needs without compromising them for future generations. Oftentimes, smart city frameworks assume cities already have the basic infrastructure needed to enable the transiti
Aug 14, 20253 min read


How Smart Cities Will Bring Us Closer to the United Nation’s 2030 Sustainable Development Goals
As the world looks towards broadening sustainability initiatives, one topic is becoming increasingly poignant: Smart Cities . Smart City initiatives and sustainability goals are intrinsically linked. At their core, smart cities use information and communication technologies (ICT) to boost operational efficiency, enhance public access to information, and improve government services and citizen well-being. The ideal smart city strikes a balance between cutting-edge technology a
Jun 25, 20255 min read


The Rise & Development of Remote Service Delivery in South Africa
In the last five years we have seen an exponential increase in demand, globally, for remote service delivery. A demand that was greatly influenced by the COVID-19 pandemic.
Jun 17, 20253 min read


Five Smart City Initiatives from Around the World
Smart City initiatives are transforming urban living as technology connects citizens and governments, creating smarter, more efficient cities. Countries like Singapore, Norway, and South Korea are often highlighted as leaders in this innovation - but what truly makes them stand out?
Apr 11, 20252 min read


What Is a Smart City?
A smart city is an urban area that leverages advanced technologies, like IoT, AI, and modern communication networks, to collect and analyse data. This data is then used to optimise city operations, enhance the quality of life for citizens, and promote sustainability. In essence, a smart city combines innovation and connectivity to solve urban challenges and create opportunities.
Feb 25, 20252 min read


My Smart City plans crossing borders to Namibia, UK
My Smart City says it aims to be an all-in-one solution for community members, having added services to connect users with service providers, such as domestic cleaning, gardening, and in some areas, pet grooming – done through the “booking a service” feature.
Feb 18, 20252 min read


Three Years of Sustainable Progress: Giving Back for our Birthday & Mandela Month
At Acumen Software we are grateful to mark three years of dedication and hard work to building a platform that aims to enhance our community. We wouldn't be here without the support of our community, and as such, for our birthday, we made the decision to give back by donating blankets to Heartlands Baby Sanctuary.
Aug 8, 20243 min read


Introducing My Smart City – the app that puts the power of community improvement in your pocket
Introducing My Smart City, an innovative app that revolutionises community improvement and puts the power of change at your fingertips.
May 16, 20232 min read


George moving to award-winning My Smart City App
George Municipality is excited to announce that we are moving over to a new award winning Citizen App – My Smart City
Apr 17, 20233 min read


This South African app wants to help fix your city
Acumen Software's My Smart City platform hopes to help South Africans resolve service delivery issues quickly and efficiently, CEO Joao Zoio tells TechCentral 's TC|Daily. (Published in TechCentral) Joao Zoio is a man on a mission. As CEO of Acumen Software , he is overseeing the development of My Smart City , a platform that integrates with municipalities to try to resolve service delivery issues quickly and efficiently. The platform, available on the Web or via smartphone
Nov 20, 20221 min read


App Created to Report Government Service Delivery Issues Wins Award!
The My Smart City platform continues to expand, innovate, and empower citizens to be a voice in their city!
Oct 23, 20222 min read


My Smart City app wins at MTN App of the year awards
(By Marcus Gopolang Moloko. Published in MemeBurn ) Citizen app My Smart City has won the award for best enterprise solution in this year’s 2022 MTN App Of The Year Award. My Smart City app is an app that allows city residents to engage service providers within a city. The service providers can include municipal services, emergency services , and events around a city. The app allows locals to have a conversation with key stakeholders to share ideas in order to improve the se
Oct 19, 20222 min read


My Smart City wins ‘Best Enterprise Solution’ at the MTN Business App of the Year Awards
The MTN Business App of the Year Awards is the leading app development and awards recognition platform on the African continent
Oct 17, 20222 min read


My Smart City bumps up service with new feature
Online service delivery reporting platform My Smart City now allows its users to compare the performance of different municipal wards.
Aug 23, 20222 min read


South African smart city platform extends functionality
(Published by SmartCitiesWorld News Team in SmartCitiesWorld ) Tshwane is one of the cities where My Smart City has been rolled out The My Smart City platform, which has been rolled out in cities across South Africa, now allows users to compare the performance of different municipal wards to help citizens make more informed choices when buying property Developed and implemented by Acumen Software , the company reports the privately funded platform has been rolled out across J
Aug 22, 20222 min read


My Smart City adds property value feature on app
(By Marleny Arnoldi Published in Engineering News ) Service delivery application (app) My Smart City has launched a new ‘Local Insights’ feature, which aims to help users make informed decisions about investing in property in the cities of Johannesburg, Cape Town, Tshwane, Ekurhuleni and eThekwini. The feature allows users of the app to compare the performance of different municipal wards and local municipalities in terms of service delivery, infrastructure maintenance pertai
Aug 22, 20222 min read


Smart City Technology Can Positively Boost An Economy
(By Joao Zoio and Kennedy Mogotsi. Published in Africa.com ) The adoption of sustainable technologies poses a challenge for policymakers and professionals. Critical social and economic challenges need addressing. In 2015, countries worldwide adopted the 2030 Agenda for Sustainable Development and its 17 Sustainable Development Goals. These goals recognise that ending world poverty must align with strategies that build economic growth. Sustainable development goals need to est
May 5, 20224 min read


My Smart City wins the Brand South Africa Social Cohesion Award
My Smart City (MSC) has won the South African Social Cohesion Award! This auspicious announcement was made at Brand South Africa’s Play...
May 3, 20222 min read


My Smart City platform wins Brand SA social cohesion award
(Published in Engineering News ) Citizen services platform My Smart City (MSC), developed by software company Acumen Software, has won the Brand South Africa (SA) Social Cohesion Award and has been onboarded as a Play Your Part Ambassador by Brand SA . "The award shows that Acumen Software 's innovative development of the citizen-centred platform has risen to the challenges and opportunities facing South Africa's metropolitan centres." “This platform gives South Africans a re
May 3, 20221 min read
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