(Published in ItWeb ) The My Smart City service delivery platform has expanded to Durban, KwaZulu-Natal, after seeing a steady increase in the number of users who log their service delivery issues on the app. Introduced by local software solutions company Acumen Software in July, the web and mobile app has garnered almost 22 000 active users on the platform, and grew by 11% month-on-month in January. It enables residents to log calls relating to service delivery problems the

My Smart City is a citizen platform (Android, iOS, Web) that allows city residents to engage service providers within a city.

Available on the Apple App Store, Google Play Store, or via the My Smart City website, the platform was built by Acumen Software, and it has been successfully launched in Johannesburg, Cape Town, Tshwane, and Ekurhuleni.

The My Smart City team in Cape Town is reporting improved turnaround times for the resolution of reported service delivery issues logged onto its platform in Cape Town.

The My Smart City team in Cape Town is reporting improved turnaround times for the resolution of reported service delivery issues logged onto its platform in Cape Town.

In this interview, Joao Zoio, CEO of Acumen Software, introduces the My Smart City platform - a citizen-driven app designed to simplify how communities engage with both municipal and private services.

(Publsihed in GadgeteerZA ) My Smart City is a platform that empowers you, the citizen, with tools to navigate, learn about and improve...

(Geplaas op Die GROOT Ontbyt's YouTube) Tertius de Villiers kuier saam om oor 'n nuwe toepassing en platform 'My Smart City' te gesels. ...

(Geplaas op GROOTfm 90.5) Tertius de Villiers, Hoof Finansiële Beampte van Acumen Sagteware , gesels oor die 'My Smart City App' wat nou ook inwoners van Pretoria bemagtig om die stad op te hef en te herstel. Sien die volledige onderhoud hier: https://iono.fm/e/1113392

(Published in News24 ) With urbanisation on the increase, governments must implement smart city plans that make urban areas liveable, inclusive, sustainable, and prosperous, which is even more important in the time of the Covid-19 pandemic. Urbanisation in South Africa has been on a steady growth path for the last decade. In search of employment and a better life, more citizens are moving to cities. According to Statista, as of 2020, 67.3% of South Africa’s population reside

The free and independent platform was built with citizens in mind and is now available to Tshwane residents on the Apple App Store, Google Play Store or via the My Smart City Website.

Acumen Software's CEO, Joao Zoio is interviewed by Kgosi Rankhymise on the Afternoon Drive show. Listen in as Joao updates the public on My Smart City's goals and aspirations as the app continues to evolve to assist citizens in their efforts to improve their cities.

(Published in ITWeb ) An online platform that allows city residents to log municipal service delivery issues is now available in the City of Tshwane. Built by software development firm Acumen Software , the My Smart City platform was initially launched in Cape Town and Johannesburg in July. According to a statement, Tshwane residents can now use the free platform to log issues such as interrupted water supply, power outages, street light repairs and outages, waste and garbage

The free platform allows city residents to manage their own service delivery complaints – such as potholes, water and power outages – by enabling them to log and track service delivery issues in real-time.

My Smart City, the service delivery app that lets citizens report issues and complaints, is now available in Tshwane.

Listen in on our interview with Lundi Khoisan as Acumen Software CEO Joao Zoio explains how My Smart City can improve service delivery in South Africa.

(By Tom Jackson. Published in Disrupt Africa ) South African workforce and asset management startup Acumen Software has raised an undisclosed round of funding to scale its My Smart City platform. Acumen Software is the company behind My Smart City, a platform for city residents to report service delivery issues, track reported matters, and mobilise fellow community members. Johannesburg and Cape Town are the first two cities with access to Phase One of the free mobile and d

(Published in News24 ) A new disruptive tech platform funded by a private equity allows residents of Johannesburg and Cape Town to log service delivery issues. Joao Zoio and Kennedy Mogotsi write that this platform could help shift the balance of power towards citizens. Uber, the ridesharing app that changed the way people commute, is a global example of disruptive tech innovation that created a new market and value network for travellers. Uber displaced established taxi indu

Lester speaks to Joao Zoio CEO of Acumen Software about new My Smart City platform.

(Posted on Drive with John Perlman) Guest: Joao Manuel Zoio, CEO of Acumen Software My Smart City is a comprehensive, free-to-use, platform designed to enhance urban living by connecting residents with essential city services and information by leveraging data analytics and IoT integration. Listen to the full interview here: https://omny.fm/shows/afternoon-drive-702/new-app-that-lets-users-report-service-delivery-is